Meet the Mediator at Tees Valley Mediation

26 February 2020

Meet the Mediator!


Did you know that Tees Valley Mediation is part of the services that Changing Futures offers families. Mediation is a process were two people can meet in a safe in a safe neutral place to talk about and negotiate any issues following on from their separation or divorce.
We've been speaking to Jane, one of the mediators at Tees Valley Mediation to find how mediation can help families following on from a separation or divorce.


How long have you worked for Tees Valley Mediation?

I have worked with Tees Valley Mediation for about 2 years but I have been with Changing Futures North East for 6 years.


What types of people do you help?

I work mainly with separated parents. However, I also work with other family members such as grandparents who are struggling to see their grandchildren. I also work with separated adults with no dependent children who need to sort out the financial side of their separation.

What are the common problems you see people come to mediation for?

          By far the biggest problem is contact arrangements. However what causes the problems is varied. It could be the involvement of new                 partners, allegations of drug and/ or alcohol misuse or complete breakdown in communication.


How can we help a person if they think their ex partner won't attend?

Mediation is a voluntary process but people are required to find out about a mediation before they put in any court application. People will then be given a C100 for a Child Arrangements Order or a Form A for financial settlements. They also have the opportunity to talk through their situation with someone who is neutral and impartial and this can help people put a different slant on things and understand their former partner's stance a bit better.


How do you put people at ease in an appointment?

People often feel nervous and apprehensive about coming to an appointment. Acknowledging this and ( where appropriate) use of humour can help. Allowing people the time and space to tell their story in an accepting non judging way. Being respectful and not criticising, acknowledging the hurt, anger and pain people are often feeling can help.

For more information you can go to the website or ring 01429 869 247 to speak to our team about how mediation can work for you. Appointments can be offered across Tees Valley.



Changing Futures